• Bathing and showering (asking students to help with these tasks may result in a $1,000 fine)
• Catheter (any)
• Tracheostomy
• Colostomy or ostomy bag
• Injections
• IV
• Lift devices (e.g. Hoyer lift)
• Nutritional or oxygen tubes
• Medication administration (students CAN help with medication reminders)
• Wound care

CareYaya currently serves areas within a 30-45 minute drive from certain 4-year universities across multiple states. The drive times tolerable by students depend on the length and schedule of appointments requested; for example, an overnight appointment on a weekend will mean the highest likelihood of a student acceptance for a 30-45min drive.

It is usually pretty fast to expand to a new university and serve the surrounding community - especially large universities. If your area isn’t listed, but you live close-by to a medium-large university, please let us know via chat or email support@careyaya.org, and we will consider your area as the next expansion for our resource!

The schools we have registered students at are:
California

• UC Berkeley (Berkeley)
• University of San Francisco (San Francisco)
• San Francisco State University (SFSU) (San Francisco)
• Stanford University (Stanford)

Florida

• University of Central Florida (Orlando)
• University of South Florida (Tampa)

Georgia

• Emory University (Atlanta)
• Georgia State University (Atlanta)

Massachusetts

• Boston College (Chestnut Hill)
• Boston University (Boston)
• Harvard University (Cambridge)
• Northeastern University (Boston)
• Tufts University (Medford)

Michigan

• University of Michigan (Ann Arbor, MI)

North Carolina

• Duke University (Durham)
• East Carolina University (ECU) (Greenville)
• Elon University (Elon)
• University of North Carolina at Chapel Hill (Chapel Hill)
• University of North Carolina at Charlotte (UNCC) (Charlotte)
• University of North Carolina at Greensboro (UNCG) (Greensboro)
• University of North Carolina at Wilmington (UNCW) (Wilmington)
• North Carolina State University (NC State) (Raleigh)
• Wake Forest University (Winston-Salem)

South Carolina

• College of Charleston (Charleston)
• University of South Carolina (Columbia)

Texas

• University of Texas at Austin (Austin)

Washington D.C.

• American University (D.C.)
• Georgetown University (D.C.)

CareYaya is the most trusted name for physicians, nurses, and social workers to refer for family care. Most families are introduced to CareYaya by partner physicians at top health systems like Duke, Johns Hopkins, and Stanford.

CareYaya is able to provide its high-quality, free services thanks to the support and funding from leading healthcare organizations including Johns Hopkins University School of Medicine and Atrium Health.

CareYaya accepts approximately 20% of caregivers who apply to join the platform. All applicants must pass background checks and interviews. We are selective in our process and work hard to ensure that every caregiver is providing an amazing experience.

In addition, CareYaya offers a robust ratings and reviews system to continually monitor caregiver quality after each care session.

Finally, CareYaya isn't a home care agency; it is a registry. Because of that, CareYaya's vetting and selection process allows for a much higher standard of quality that would otherwise never be possible: high-achieving pre-health students at top universities.

We recommend that you submit care requests at least 7 days in advance of when you need help. Once you book care regularly through CareYaya and form relationships with caregivers, you can occasionally get matched on shorter notice.

After you complete the sign up form (careyaya.org/get) and CareYaya verifies your account, you will be able to submit care requests on our platform. In these care requests, you will provide information about the date and time when care is needed as well as the type of help required. 

Once student caregivers accept your request, you will be matched with the best fit for each session. 

As you book more and find caregivers that work well with your family, you can choose to limit requests to your preferred caregivers. 

Availability depends on caregivers’ schedules. Care requests for afternoons and evenings on weekdays have a higher chance of being matched. Overnights and weekend care requests are also some of the easiest to fill as they are convenient around student class schedules. CareYaya is a leading connector of overnight and weekend care needs at a time of industry staffing shortages and unaffordable rates for such in-demand care. Best of all, the hourly rates are the same as during other times - no mark-ups! 

Typically, caregivers prefer sessions of 4-6+ hours; the longer the better in order to make their drive worthwhile. Sessions that are 6-8+ hours are much more likely to get accepted by a caregiver!

Please read here for detailed information. At the end of a care session, you pay caregivers directly, typically via Venmo, cash, or check. CareYaya itself runs off the support from local universities, government, health systems, and employers. The CareYaya platform is completely free to use, and we're happy to provide such a needed tool for the community!

Yes! You are able to book recurring appointments through the care request form. Recurring care requests will automatically generate 30 days before the care session is scheduled.

Not at the moment. CareYaya is working to find an affordable auto insurance policy so that liability can be managed for both the caregivers and families needing care. For now, we highly discourage any transportation of the care recipient by the caregiver as there is no coverage in the event of an accident. If needed, caregivers can accompany care recipients in Ubers and Lyfts. If you have any suggestions, please let us know!

There is no charge if you cancel before a care session has been matched with a caregiver. There is a $10 charge if you cancel after an appointment has been matched in order to compensate for the inconvenience.